Careers

Why work with us?

We are a strong local company offering world-class products and services

  • You will have an opportunity to participate in training and growth opportunities
  • We support a healthy and balanced lifestyle
  • You will receive very competitive wages

If you are passionate about working with people, are inspired by new learning opportunities and making a contribution to improving our business, then we are interested in hearing from you!

Current Postings

Junior Accounting Clerk

Job Summary:
Junior Accounting Clerk is responsible for the collection calls and input of vendor invoices.

Reports to: Director of Finance

Responsibilities:

  1. Maintain continuous contact with customers with unpaid accounts.
  2. Arrange and follow up on suitable payment arrangement.
  3. Record NSF cheques and decline credit cards to customer account.
  4. Contact the customers with decline credit card, pre-authorized payment and NSF.
  5. Process service orders to suspense or disconnect a customer account.
  6. Code and enter Accounts Payable invoices.
  7. Verify vendor accounts by reconciling monthly statements.
  8. Process Bruce Telecom corporate mobility accounts.
  9. Issue and balance corporate gift certificates.
  10. Process return equipment on the customer account.
  11. Provide back up support for other positions in the Finance Team.
  12. Other duties as required.

Minimum Academic/Educational Requirements:
Post-Secondary Diploma in Business Administration or Accounting
Minimum of 2 years of Accounting experience

Required Qualifications/Skills and Experience
Ability to set and manage priorities
Ability to work independently
Detail oriented
Strong Multi-tasking skills
Time management skills
Well developed customer service skills
Ability to work in a team environment

Working Conditions
Working in an office environment.
Using the telephone to communicate and troubleshoot with customers.
Considerable time spent on the computer.
Communication with other departments.

Physical Demands
Considerable time spent sitting at a work station.
Communicating using the telephone.
Considerable time on the computer spent using a keyboard and mouse.

Mental Demands
Ability to handle and prioritize multiple tasks.
Potential for an increased stress level.

Hours of Work
40 Hours per Week

To apply, please send resume to hr@brucetelecom.com

Network Administrator

Job Summary:
The Network Administrator is a member of the Network Team, working to maintain the operational status of the Bruce Telecom Network, install new services and assist with corporate and residential customer support.

Reports to: Manager of Network

Responsibilities:

  1. Monitor and maintain the existing network infrastructure on a daily basis.
  2. Document and respond to system alarms.
  3. Install and configure new services and equipment.
  4. Operation, maintenance and retirement of legacy systems.
  5. Monitor and process service orders and trouble tickets.
  6. Provide Tier II/III support for Customer Support Group.
  7. Evaluate network topology design on an ongoing basis and provide analysis and recommendations.
  8. Complete other duties as assigned by the Manager.

Minimum Academic/Educational Requirements:
Post-Secondary education in Electronic Technology, Telecommunications, Computer Science or equivalent
Juniper Certification or equivalent
Valid Ontario Driver’s License

Required Qualifications, Skills and Experience:
Applicants must be legally able to work in the Province of Ontario, Canada.

Technical Requirements:
Extensive knowledge of TCP/IP networks, with a strong background in Routing, VOIP and
Multicast protocols
Knowledge and experience with Digital Switched Services (IE: DS1/DS3) and
Optical Carrier/SONET(IE: OC-48)
Juniper hardware experience
Experience with Metaswitch or other softswitch platforms in a carrier environment

Technical Skills Considered an Asset:
Experience with servers and virtual machines utilizing UNIX, Linux, Microsoft Windows
Experience with other Class 5 switching platform
Experience with AFC and Alcatel legacy networks
Knowledge and experience in Electrical Power Systems

Required Skills:
Strong communication skills
Proven problem solving and troubleshooting skills
Strong skillset in priority management
Ability to work in a team environment

Working Conditions:
Primarily in an office environment
Ability to travel to other equipment office locations as required
Time shifting of normal work hours may be required
Participate in the on call schedule

Physical Demands:
Required to sit for long periods of time, potential ergonomic hazards
Considerable time on a computer using a mouse and keyboard
Exposure to elevated noise levels in machine rooms
Outdoor work in inclement conditions may be required
Ability to lift up to 50lbs

Mental Demands:
Ability to handle and prioritize multiple tasks
Ability to work under pressure during system outages
Ability to communicate professionally with suppliers and customers

To apply, please send resume to hr@brucetelecom.com

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