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How to use Hosted Phone Soft Client on Mobile
How to use Hosted Phone Soft Client on Desktop
Remote Help Session
Please only use this link with the assistance of a Bruce Telecom Representative on the phone.
Use the link below and follow the instructions to initiate a remote help session.
How to register for TV Everywhere

In a web browser (Microsoft Edge, Google Chrome, Mozilla Firefox, Apple Safari), browse to www.wtve.ca and choose Bruce Telecom from the drop down list of service providers.

Once you have selected Bruce Telecom, click register

Fill in the registration form.
Account Number: Your Bruce Telecom account number as seen on your bill without the -9
Verification code will be the number next to Enter:
That number is be different for every registration
Click Register when form is filled in

Click create account

An email will be sent to the email address that you provided to complete activation of Watch TV Everywhere. Click on the link in the email from watchTVeverywhere to complete the activation process. You will see this when your activation is complete.

Once WTVE account is activated you can log in to www.wtve.ca see which networks you have activated under your Bruce Telecom TV subscription.
Only channels that are part of your subscription will appear.
If you are missing any channels here that are part of your TV subscription, please speak to our technical support team.
Here is how it would look if all provided apps with Bruce Telecom were part of your TV subscription.
How to set up your email on iPhone or iPad

Open settings from iPhone or iPad screen.

Scroll down and select Mail

Select accounts

Select add account

Select other (at the bottom of the list)

Click, add mail account

Fill in information for your email.
Name: Your Name
Email: Your Bruce Telecom email address with @bmts.com
Password: Your Bruce Telecom email password
Description: Will fill in automatically
Click Next when done

Fill in the Incoming & Outgoing Mail Server Information:
Incoming Mail Server
Host Name: mail.bmts.com
Username: Your email address without @bmts.com
Password: Your Bruce Telecom email password (should already be filled in)
Outgoing Mail Server
Host Name: smtp.bmts.com
Username: Your email address without @bmts.com (says optional but is required)
Password: Your Bruce Telecom email password (says optional but is required)
Click Next when done

Once your account has been verified, you will see this screen. Click save to complete account set up. Open the Mail app from your home screen and you should see mail coming into your inbox
How to set up email on Apple (Mac Mail)

Open the MAC Mail App (envelope or postage stamp icon – depending on MAC OS version)

For choose a mail provider account, select other mail account and click continue.

Fill in your name, email address, and password. Then click sign in.
It will give you an error of “unable to verify account name and password”.

This is because you need to enter in further information to set up account.
Fill in as follows:
Email address: should already be filled in
Username: bmts email address without @bmts.com
Password: should already be filled in
Account Type: IMAP
Incoming Mail Server: mail.bmts.com
Outgoing Mail Server: smtp.bmts.com
Click Sign In when completed

MAC Mail will now attempt to set up mail account.
If you get error, make sure password is entered correctly. Note: password is case sensitive.
If successful, you will be asked to select apps to use with this account. It is OK to choose both Mail & Notes.
Click Done to complete setup, and you should see mail coming to your Inbox.
How to set up your email on Android

Open Mail App

On the Set up email screen, select Other (last option)

Type in your email address (with @bmts.com) and password where applicable. Then select Manual Setup.

Select account type: we suggest you select IMAP account

On server settings, set Username to be your Bruce Telecom email address without the @bmts.com (should just need to remove @bmts.com). Email address and password will carry over from your previous entry

Scroll down to Incoming Server
Set IMAP server to: mail.bmts.com
Security Type: TLS (Accept all certificates) – Click accept if warning pop up appears
Port: 993 (143 may also work)
IMAP Path Prefix: INBOX (says optional but recommended to fill in with INBOX – all caps)

Scroll down to Outgoing Server
Set SMTP server to: smtp.bmts.com
Security Type: SSL (Accept all certificates) – Click accept if warning pop up appears
Port: 465 (587 may also work)
Require authentication to send emails MUST be enabled
Username: Email address without @bmts.com
Password: your bmts email password
Click sign in when all the above information is filled in.

Your device will now verify incoming & outgoing server settings. This may take a couple minutes.
If verification fails, make sure you have password entered correctly.
You can also try setting security to TLS (accept all certificates) for incoming & outgoing as well.
The security option needed will depend on version of Android OS on device.
After account if is verified, you should see mail starting to come to Inbox.
How to set up your email in Windows Mail

Open Mail app in Windows

On Add an account, select Advanced Setup (at bottom)

Next, select Internet Email

Now fill in all information requested.
Email address: Your Bruce Telecom email address with @bmts.com
User name: Your Bruce Telecom email address without @bmts.com
Password: Your Bruce Telecom email password
Account name: bmts

Scroll down to get to more information to fill in.
Send your messages using this name: *your name*
Incoming Email Server: mail@bmts.com
Account type: IMAP4
Outgoing (SMTP) Email Server: smtp.bmts.com

Scroll down to the bottom of the window. Make sure all 4 boxes are checked. Clicked sign in to complete setup

If successful, you will see this. Click done and you should see mail coming into your mailbox
How to set up your email in Thunderbird
Auto Setup

Open Thunderbird

You should be brought to an Account setup screen. Here you will fill in the requested information
Your full name: *your name*
Email Address: *your Bruce Telecom email address with @bmts.com
Password: *your Bruce Telecom email password*
Click continue once your information is entered.

Thunderbird will now set up your account using common server names. If successful you should see this screen. Click Done to complete setup.

Click finish when its complete and mail should start coming into your inbox.
Manual Setup

Open Thunderbird

You should be brought to an Account Setup screen. Fill in the requested information.
Your Full Name: *your name*
Email Address: *your Bruce Telecom email address with @bmts.com
Password: your Bruce Telecom email password
Click Configure Manually when your information is entered

Under Manual Configuration, fill in as follows:
INCOMING SERVER
Protocol: IMAP
Hostname: mail.bmts.com
Port: 993 (143 may work as well)
Connection Security: SSL/TLS
Authentication Method: Normal password
Username: bmts email address without @bmts.com
OUTGOING SERVER
Hostname: smtp.bmts.com
Port: 587 (465 may work as well)
Connection Security: SSL/TLS
Authentication Method: Normal password
Username: bmts email address without @bmts.com
Click done to complete setup

Click finish when complete. Mail should start coming into our inbox now
Speed Test
Understanding the true performance of your internet service can be a challenge. This is where our Internet Speed Test comes into play, offering you a comprehensive and user-friendly solution to assess the speed and reliability of your internet connection.
Please click the link listed below to run a speed test on your internet.
How to set up your Bruce Telecom email in Outlook
Welcome to our comprehensive guide on setting up your email in Outlook, your gateway to seamless communication and efficient email management. Whether you’re a seasoned professional looking to streamline your workflow or a novice eager to explore the world of email, our step-by-step instructions will guide you through the process, ensuring a hassle-free setup.
Outlook Auto Setup

Open Outlook app

Type in your email address (with @bmts.com) in the email address field. Click on advanced options and check “let me set up my account manually”, Click connect.

On the next screen, select IMAP

On next screen, type in your bmts email and password. Click connect when it has been entered.

Outlook may complete set up from here on its own. If so, you will see this screen. Click done. You should see mail coming to your inbox.
Outlook Manual Setup

Open outlook app

Click the file button in the top left corner

Click add account button in the middle section of the screen

Type in your email address (with @bmts.com) in the email address field. Click on advanced options and check “let me set up my account manually”. Click connect

On the next screen, select IMAP.

On IMAP Account Settings, fill in as follows:
Incoming Mail Server: mail.bmts.com
Port: 143 (993 may also work)
Encryption Method: STARTTLS
Outgoing Mail Server: smtp.bmts.com
Port: 587 (465 may also work)
Encryption Method: STARTTLS
Do not check Require logon using Secure Password Authentication (SPA) for both incoming & outgoing.
Click Next when all info in entered

On the next screen, type in your bmts email password. Click connect when it has been entered.

Outlook will now add your email account. Once it has been completed you will see this screen. Click done and you should see mail coming into your inbox.
Channel Listing and TV Guide
What to watch?
You can access our Online TV Guide here which will open in a new tab or window.
Download and print our current PDF printable channel listing