Please note that during the postal disruption customers are still required to make their payments on the due date, even if they do not receive the bill on time. To avoid any inconvenience, we highly recommend signing up for e-billing and automatic electronic payments (EFT) or arrange alternate payment methods that do not rely on Canada Post. For more information or to go over options please speak with our customer care team. We’re happy to help!Contact us
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SPAM

Spam is unsolicited email.

Phishing is a type of spam that is fraudulent.

Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking and credit card details, and passwords. Often asking the victim to enter their credentials or other information into the fake site’s interface.

If you receive a phishing message attempting to obtain your personal information. We recommend that you do not click on the link. Bruce Telecom will never send an email message asking for your personal information.

Courtesy of the OPP, Bruce Telecom would like to share “The Little Black Book of Scams” publication. This publication is not a legal document. It is intended to provide general information and is provided for convenience.

Below is an EXAMPLE of what a phishing message may look like:

Dear Valued Customer,

All Bruce Telecom customers who have not updated their email account will no longer be able to log in to their Bruce Telecom Accounts through their email addresses.  Due to congestion in our mail server, all unverified accounts would be shut down. Help us help you, by following a few simple steps below

Mail Upgrade

Our representatives are available 24 hours a day, 7 days a week to assist you. All of us at  Bruce Telecom Communications want to thank you for your continued Patronage.

Sincerely,  

Thank you,
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