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How to get the most out of your service

• Use your phone’s email, text messaging, and instant messaging features to communicate.
Assisted Communication:
• Enjoy conversations by enabling the text-to-speech feature on your phone. You can type what you’d like to say and the feature will read the message out loud.
Video Calling:
• Communicate in sign language using a video calling app such as FaceTime, or Video Relay Service (VRS), which uses an interpreter. Bruce Telecom customers can use VRS without paying data charges. Learn More
• Many cell phones have a TTY mode. Depending on the phone, it may have built-in TTY software, or allow you to connect the phone to an external TTY device, or both.

Find the phone that’s right for you

Bruce Telecom offers a large line-up of smartphones with built-in accessibility features. You can find phones that meet your unique needs by selecting the features that are important to you.
Visit our line-up of accessible phones   
Self serve with MyBell

Manage your cellular services online with MyBell. Take care of tasks such as reviewing bills and checking usage.  You can access MyBell by downloading the app to your device or through a web browser.

Register for MyBell 
Log in to MyBell
Operator assistance

If eligible, operators can place local calls and navigate Interactive Voice Response (IVR) systems for you, free of charge. The surcharge for operator-assisted long distance calls is also waived.
Relay service

This service lets people with hearing or speech disabilities communicate with hearing persons by phone with the help of trained operators.
Video Relay Service

This service lets people with hearing or speech disabilities to communicate with hearing people by phone with the help of a sign language interpreter over video.

Canada Video Relay Service

Register for Video Relay Service
Enhanced 9-1-1 (e9-1-1)

If you need to call 9-1-1 from your cellular phone, your device can provide emergency operators with your cellular phone number and location information.

More about e9-1-1  
Text with 9-1-1 (T9-1-1)

This service allows deaf, hard of hearing or speech-impaired persons to communicate with 9-1-1 call centres using text messaging (SMS).

More about and to register for Text with 9-1-1   
Free directory assistance

If you’re unable to use the directory and you’re eligible, you’ll be exempt from paying local and long distance charges for Directory Assistance and Automatic Directory Assistance Call Completion.