I’m getting a “Video Signal Blocked” message
If you are seeing the “Video Signal Blocked” message, this means that you have attempted to tune into a channel for which you are not subscribed. To resolve this, please follow these steps:
- On the remote control for the Bruce Telecom receiver, press the “STB” button once, then press the guide button to open the television guide.
- Check what filter is applied to the guide. This information is located directly above the date in the guide, and will say one of the following: All, Subscribed, HD, SD, or Favorites.
- Press the Guide button repeatedly until you have changed the filter to Subscribed. This will allow you to once again tune into all your subscribed channels.
*The guide may close while cycling through the different filter options. If this occurs, simply press the Guide button again to re-open the guide and continue changing filter options.*