How to get the most out of your service
• Adjust display settings such as fonts, colours, brightness, and contrast ratios to personalize your phone. Assign speed dial to contacts and create a shortcut to the accessibility menu.
• Explore your phone’s notification settings and choose from a variety of audio and vibrating alerts.
• Use voice commands to perform a variety of tasks. Make calls, browse the Internet, send message, and more.
• Access you phone using a touch-controlled screen reader.
|Find the phone that’s right for you |
Bruce Telecom offers a large line-up of smartphones with built-in accessibility features. You can find phones that meet your unique needs by selecting the features that are important to you.
Visit our line-up of accessible phones
|Operator assistance |
If eligible, operators can place local calls and navigate Interactive Voice Response (IVR) systems for you, free of charge. The surcharge for operator-assisted long distance calls is also waived.
|Free directory assistance |
If you’re unable to use the directory and you’re eligible, you’ll be exempt from paying local and long distance charges for Directory Assistance and Automatic Directory Assistance Call Completion.
|Alternate formats |
Upon request, you can get your bills and certain other documents in Braille, large print, audio CD or eText CD.
|National Do Not Call List|
Reduce unwanted telemarketing calls by registering your phone number on the National Do Not Call List. Ways to register:
• Online at www.LNNTE-DNCL.gc.ca
• By phone at 1 866 580- DNCL (3625)
• Via TTY device at 1 888 362-5889
• By faxing your fax number to 1 888 362-5329
There is no charge to register your number(s) on the National Do Not Call List.
Your number(s) will remain on the National Do Not Call List indefinitely.
|Relay service |
This service lets people with hearing or speech disabilities communicate with hearing persons by phone with the help of trained operators.
|Enhanced 9-1-1 (e9-1-1) |
If you need to call 9-1-1 from your cellular phone, your device can provide emergency operators with your cellular phone number and location information.
More about e9-1-1
|Voice Dialing |
Make a call by simply speaking the name or number of the person you want to reach. Available on a large selection of cellular phones and smartphones.