Bruce Telecom Accessibility Return Guidelines
Bruce Telecom customers with self-identified accessibility needs are eligible for an extended trial period when purchasing cellular service on a term commitment.
If you’re not completely satisfied, you may exchange or return your device if you meet the following four conditions:
For postpaid mobile customers & Mobile Internet devices:
- You return the device within 30 days of your commitment start date.
- You return the device and original receipt to your purchase location.
- The device is in “like new” condition with all original packaging, manuals and accessories included.
- You have not used the device excessively, in violation of our Responsible Use of Bruce Telecom/Bell Services Policy.
For prepaid mobile customers:
- You return the device within 30 days of your commitment start date.
- You return the device and original receipt to your purchase location.
- The device is in “like new” condition with all original packaging, manuals and accessories included.
- The device has not exceeded 30 minutes of voice usage or 50 MB of data usage