Missing HD or SD Channels
If you are only able to tune into Standard Definition (SD) channels and no High Definition (HD) channels – and vice versa – this is usually a quick fix.
- On the remote control for the Bruce Telecom receiver, press the “STB” button once, then press the guide button to open the television guide
- Check what filter is applied to the guide. This information is located directly above the date in the guide, and will say one of the following: All, Subscribed, HD, SD, or Favourites
- Press the Guide button repeatedly until you have changed the filter to Subscribed. This will allow you to once again tune into all your subscribed channels
NOTE: The guide may close while cycling through the different filter options. If this occurs, simply press the Guide button again to re-open the guide and continue changing filter options.