Category: Uncategorized

Corus has made the decision to cease distribution of the some of their channels in Canada.  As of September 1, 2025, the following channels will no longer be available:

• ABC Spark
• Nickelodeon
• Disney XD
• Disney JR.

This decision reflects evolving viewing habits, especially among children and families, and Corus’ continued focus on offering content in formats and platforms that best serve today’s audiences.

Why are these channels being shut down?

Corus regularly evaluates its portfolio to ensure alignment with both consumer demand and strategic distribution goals.  The decision to sunset these channels follows a broader industry shift in how kids consume content and where families choose to watch.

While these channels will no longer be available, much of the beloved programming will continue to live on other channels like Cartoon Network, Boomerang, YTV, Treehouse, and Disney Channel.  We encourage you to explore these channels for continued access to popular kids and family content. 

Where can you find similar content going forward?

Here is where you can continue to find similar programming:

• Disney Channel will now be the home to all your favourite Disney shows.
  • Featuring new and returning shows from Disney JR and Disney XD like: Mickey Mouse Club, Iron Man & His Awesome Friends, Bluey Minisodes, Super Kitties, Spidey & His Amazing Friends, Ariel, Firebuds, and more!
  • Disney Channel will also continue to offer hit shows such as Wizards Beyond Waverly Place, Kiff, Vampirina, Biggest Band, and the latest season of Phineas and Ferb.
  • This change means a simpler, more unified Disney experience, with top content from across the Disney universe available on the one channel.
• YTV will continue to be the home of exclusive comedy shows like Megamind Rules! Also offering trailblazing show like Teen Titans GO! As well as top tier Big Fun Movies for kids and their families to enjoy.
• Treehouse will continue to be devoted to pre-school children from breakfast to bedtime.  Our premium line-up will offer Paw Patrol, Rubble & Crew, Peppa Pig, as well as Sesame Street.

• Teletoon French will offer a variety of youth programming for French-speaking audiences, show like Teen Titals GO!, Total DramaRama, Looney Tunes Cartoon, and Rubble & Crew.

Customers will see messaging on the impacted channels starting on August 11, 2025.  Messaging will state that the channel will be discontinued as of September 1, 2025 and direct them to alternative options for similar content.

Bruce Telecom continues to offer a variety of popular kids programming through other cannels that remain part of our channel line up.  Channels like YTV, Treehouse, Teletoon, Cartoon Network, and Boomerang continue to offer family-friendly content.

Tiverton, ON – (May 13, 2025)

Bruce Telecom and Saugeen First Nation have announced a managed services partnership that will significantly enhance band-owned utility Driftwood Communications and its plan to bring high-speed fibre optic broadband infrastructure to 1,200 properties across Saugeen First Nation.

The partnership will entrust the management of Driftwood Communications to Bruce Telecom, a highly reputable local telecommunications company providing internet, cellular, digital TV and home phone services. Bruce Telecom has been a leading provider of connected services in the region for more than 114 years. This summer, Bruce Telecom will work with Driftwood to transition 120 existing connected homes in the Saugeen First Nation into its customer base.

“We are proud to be selected to partner with Driftwood Communications to bring high quality telecom services to the members of Saugeen First Nation. Both Bruce Telecom and Saugeen First Nation share a deep love of this community and a desire to create the best quality of life for all members. We look forward to a rewarding partnership and to providing first-rate services and customer care to band members,” said Stephanie Brunato, General Manager, Bruce Telecom.

Band members will receive additional communication about the project in the coming weeks, and both organizations will host town hall events where members can learn more about the options and services available to them.

About Bruce Telecom:

Bruce Telecom is the leading local telecommunications provider in Bruce and Grey Counties, dedicated to delivering high-quality services and solutions to the communities we serve. With a focus on innovation and customer satisfaction, we pride ourselves on being a trustworthy partner in enhancing the connectivity and quality of life for our customers.

Contact:

Stephanie Brunato, General Manager
519-368-1207
stephanie.brunato@brucetelecom.com
www.brucetelecom.com

FOR IMMEDIATE RELEASE

Saugeen Shores, ON – March 2025 – Homeowners in the Gobles Grove neighbourhood of Saugeen Shores will be able to access lightening-fast Fibre-to-the-HomeInternet before the summer.

The announcement follows six months of construction to install more than 11 kilometres of cutting-edge Fibre Optic technology in the area. The upgrade will significantly enhance internet connectivity for local residents and businesses, ensuring faster, more reliable internet service. Nearly 400 homes will be eligible for the upgrade.

“We have been working closely with local contractor Weber Contracting to install the fibre, and they are just two weeks away from completing construction. We expect to begin connecting customers to the new high-speed fibre internet the first week of May,” said Stephanie Brunato, Director of Customer Service, Bruce Telecom.

As the region’s only local communications provider, Bruce Telecom is committed to delivering state of the art digital connections, trustworthy service and building a resilient community. The Gobles Grove project is the third phase of the company’s commitment to bring Fibre Optic internet technology to all properties in Port Elgin.

“As a Canadian company with all local employees that prioritizes working with local partners, this initiative reflects our dedication to building a strong and connected community to ensure that our local residents and businesses can thrive in today’s digital world,” Brunato said.

The upgrade to Fibre Optic service is free for all Bruce Telecom customers, while new customers can take advantage of the area’s fastest and most reliable Internet. Bruce Telecom invites all property owners in the area to sign a consent form that will allow the construction company to access their property to prepare it for easy connection to the fibre technology. By providing this consent there is no obligation to sign up with Bruce Telecom. To access a map of properties within the build area, or to access the consent form, visit www.brucetelecom.com.

Fibre Optic technology (“Fibre to the Home”) provides numerous advantages over traditional copper wiring, including:

• Blazing speeds: Customers will have access to internet speeds of up to 1GB, perfect for seamless virtual working and meeting, streaming, gaming, and downloading.
• Increased reliability: Fibre Optics are less susceptible to interference, delivering a more stable and consistent connection.
• Enhanced capacity: As more devices connect to the internet, Fibre Optics can handle increased bandwidth demands, making it ideal for households and businesses alike.
• Futureproofing: This upgrade positions the Gobles Grove area for future technological advancements, ensuring residents have access to the latest innovations.

In addition to high-speed internet, Bruce Telecom will offer comprehensive Digital TV service and home phone options. We also provide the best bundles available, allowing customers to personalize their packages to suit their unique needs.

For more information about the project and how to sign up, customers are encouraged to visit www.brucetelecom.com or contact Bruce Telecom at 519-368-2000.

About Bruce Telecom:

Bruce Telecom is the leading local telecommunications provider in Bruce and Grey Counties, dedicated to delivering high-quality services and solutions to the communities we serve. With a focus on innovation and customer satisfaction, we pride ourselves on being a trustworthy partner in enhancing the connectivity and quality of life for our customers.

Contact:

Stephanie Brunato, Director of Customer Service
519-368-1207
stephanie.brunato@brucetelecom.com
www.brucetelecom.com

We’d like to inform you about upcoming changes to TV content from our providers Corus and Bell Media.

Starting December 30, 2024 Corus and Bell Media will launch the following channels.  These channels will continue to feature many of your favourite shows, and hundreds of hours of exciting new programming.

Discontinued Channels

As of January 1, 2025, the following channels will no longer be available as the providers have discontinued them.

FAQ:

Why are these changes happening?

• TV programming services continually change.  Recently, NBC Universal and Waner Bros. Discovery sold the rights to multiple channels formerly owned by Corus and Bell Media, to another provider.  This sale of rights is outside of our control, but we wanted to ensure you understand how these changes impact our TV lineup.

Am I losing the ability to watch any shows because of these changes?

• Many of the shows will remain on the new channel launches. Plus, you will also have access to many new programs with hundreds of hours of new and exciting content!

How will this affect the channels I have selected or theme packages that I have?

• If you have any of the channels noted above, they will be automatically replaced with the newly launched channels.  If you have one of the channels that is being discontinued as part of your bundle selection, or a Pick & Pay option, please contact our Customer Care team to select another channel from our lineup.

Are the original channels that I had going away? EG. HGTV/Food Network

• Corus and Bell Media are replacing the channels noted above with the new options.  Bruce Telecom is actively in negotiations with the content provider to relaunch the previous channel selections. 

Will my scheduled TV recordings be impacted?

• When the programming content changes, the TV guide schedule will change.  Customers who have recordings scheduled on any of the affected channels may experience no future recordings after December 30, 2024. Recordings that have already happened will remain on your DVR until deleted

How do these changes impact my monthly bill?

• This change will not impact your monthly bill.  TV content is continually changing.  Many of the same popular shows that you enjoy will be available on these new channels.  If you would like to make any changes to your channel selections please contact our Customer Care Team.

Contact us!

Thank you for being a Bruce Telecom customer.  If you have any questions, please contact our Customer Care team at 519-368-2000.

Thank you,
Your Bruce Telecom Team

Saugeen Shores, ON – October 2024 – Bruce Telecom is thrilled to announce the upcoming rollout of cutting-edge Fibre Optic technology in the Gobles Grove area of Saugeen Shores. This upgrade will significantly enhance internet connectivity for local residents and businesses, ensuring faster, more reliable service.

As the region’s only local communications provider, Bruce Telecom is committed to delivering trustworthy service and supporting the community. “We are excited to bring Fibre Optic technology to Gobles Grove,” said Ray Lahoud, President and CEO of Bruce Telecom. “This initiative reflects our dedication to providing our community with the best possible connectivity and digital services, ensuring our residents and businesses can thrive in today’s digital world.”

Benefits of Fibre Optic Technology:

Fibre Optic technology provides numerous advantages over traditional copper wiring, including:

• Blazing Speeds: Customers will have access to internet speeds of up to 1GB, perfect for
  seamless streaming, gaming, and downloading.
• Increased Reliability: Fibre Optics are less susceptible to interference, delivering a stable and
  consistent connection.
• Enhanced Capacity: As more devices connect to the internet, Fibre Optics can handle increased
  bandwidth demands, making it ideal for households and businesses alike.
• Future-Proofing: This upgrade positions the Gobles Grove area for future technological
  advancements, ensuring residents have access to the latest innovations.

In addition to high-speed internet, Bruce Telecom will offer comprehensive Digital TV service and home phone options. We also provide the best bundles available, allowing customers to personalize their packages to suit their unique needs. Best of all, the upgrade to Fibre Optic service is free for all residents who would like to get connected.

Construction will commence in November 2024, with connections expected to begin in the spring of 2025. Weber Construction has been selected as the contractor for this important project, ensuring a smooth and efficient installation process.

Residents can look forward to a brighter digital future with Bruce Telecom’s Fibre Optic service. For more information about the project and how to sign up, please visit www.brucetelecom.com or contact Bruce Telecom at 519-368-2000.

About Bruce Telecom:

Bruce Telecom is the leading local telecommunications provider in Bruce and Grey Counties, dedicated to delivering high-quality services and solutions to the communities we serve. With a focus on innovation and customer satisfaction, we pride ourselves on being a trustworthy partner in enhancing the connectivity and quality of life for our customers.

Contact:

Stephanie Brunato, Director of Customer Service
519-368-1207
stephanie.brunato@brucetelecom.com
www.brucetelecom.com

FOR IMMEDIATE RELEASE

May 24, 2024

Everything from video calls to streaming your favourite entertainment is faster and easier in some areas of Bruce County now that Bruce Telecom has completed its most significant fibre optic cable installation in several years.

The project completion, which started in 2023, means more than 1,500 homes in Port Elgin, Paisley and Tiverton are already enjoying, or are ready for connection to Fibre to the Home, promising considerably faster Internet including whole home Wi-Fi, digital TV, and home phone services.

“This is an exciting milestone for us. All homes in Tiverton and Paisley are fibre-ready, with 380 homes in Port Elgin also ready. Our staff team and contractors have worked diligently over the past year to get this in the ground so customers can start to access the improved service,” said Ray Lahoud, CEO of Bruce Telecom.

He says that property owners can expect to hear from Bruce Telecom in the next few weeks with an opportunity to get on the fibre service, and new bundled service offerings promise solid savings in addition to faster and more reliable service. Customers are also welcome to call the company at 1-866-517-2000 Monday to Saturday or visit a store location in Port Elgin or Kincardine.

Fibre to the Home is considered the most advanced technology to provide the best internet connection throughout your home, all through a single strand of glass at the speed of light. Unlike traditional copper cables, fibre cables use light instead of electricity to transmit data, making them faster, stronger, and more reliable.

With a fibre connection, data literally moves at the speed of light. Fibre is also less impacted by environmental issues, such as water or extreme temperatures, making it more durable to withstand Canadian winters and summers, along with environmental factors that would otherwise cause deterioration over time.

Bruce Telecom is committed to continue expanding its fibre network across the serving territories in the coming years.

MEDIA CONTACT

Ray Lahoud, President & Chief Excecutive Officer

T:519-368-1339

E: president@brucetelecom.com

FOR IMMEDIATE RELEASE

April 10, 2024

EH!tel Welcomes Raymond Lahoud as President & Chief Excecutive Officer

Holstein, Ontario – EH!tel is pleased to announce the appointment of Raymond Lahoud as it’s new President and Chief Executive Officer, effective April 10, 2024.

Ray brings a wealth of experience and a strong background in telecommunications to EH!tel. With over 25 years of leadership in the industry, strategic acumen, and passion for innovation, Ray is poised to lead EH!tel into its next phase of growth and development.

Ray will also be continuing in his role as President and CEO of Bruce Telecom and is looking forward to working with both companies as the industry evolves.  Ray’s deep understanding of the telecommunications landscape, combined with his strategic vision and proven track record of success, will be instrumental in driving both EH!tel and Bruce Telecom forward towards their strategic goals of growth, and providing exceptional value to their customers. 

Ray expressed his enthusiasm for the opportunity with both companies, stating, “I am honoured to join EH!tel as its President and CEO and lead the company in its mission to connect rural communities.  I am excited to work with the talented team at EH!tel and Bruce Telecom to deliver innovative solutions that meet the evolving needs of our customers and drive sustainable growth for both companies.”

Please join us in welcoming Ray Lahoud to EH!tel and wishing him every success in the new role.

Together we serve our communities better. 

About EH!tel:

EH!tel is a local provider of telecommunication solutions, specializing in rural Fibre and Wireless point to point Internet connections, TV, and Home Phone service.  www.ehtel.ca

About Bruce Telecom:

Bruce Telecom provides the communities of Kincardine, Port Elgin, Tiverton, Southampton, Chesley, Paisley, Owen Sound and the surrounding region with a full range of home and business Land-Line Phone, Internet, TV, and Cellular services, as well as a suite of business services including hosted PBX.   www.brucetelecom.com

About Windsor Private Capital:

Windsor Private Capital is a Toronto based asset management firm with a breadth of experience in a wide range of industry sectors. Most recently, Windsor Private Capital expanded it’s Infrastructure Fund through investments in EH!tel Networks and Bruce Telecom with 100% ownership in both companies.  www.windsorgp.com

MEDIA CONTACT

Ray Lahoud

President & Chief Excecutive Officer

Bruce Telecom and EH!tel

T: 519-385-5443

E: president@brucetelecom.com

FOR IMMEDIATE RELEASE

March 28, 2024

BRUCE TELECOM COMPLETES SALE TO WINDOR PRIVATE CAPITAL

KINCARDINE, Ontario – Today, the Municipality of Kincardine completed its agreement with Windsor Private Capital for the acquisition of Bruce Telecom Inc. by way of a friendly acquisition bid.

“All parties have completed the necessary due diligence process since entering into the agreement to purchase in October 2023, and have affirmed the transaction will proceed as intended. We are delighted with the acquisition and look forward to working closely with Windsor Private Capital and continue to evolve our business,” said Ray Lahoud, CEO of Bruce Telecom. “Windsor Private Capital brings capital and strategic connections that will strengthen our company’s position in the market, benefitting our employees and customers.”

“Bruce Telecom is an excellent communications provider and an organization that has shown remarkable commitment to customer experience,” said Marco Di Carlantonio, Senior Vice-President, Windsor Private Capital. “Our shared values and vision make us confident that this new chapter will lead to a prosperous future for Bruce Telecom and the communities we serve.”

Bruce Telecom provides the communities of Chelsey, Kincardine, Paisley, Port Elgin, Tiverton, Owen Sound, Southampton and the surrounding region with a full range of home and business telecommunications support including home phone, internet, TV and mobile services.

Bruce Telecom’s name and brand, management, employees and partners remain unchanged, and will continue to provide customers with the same high quality of telecommunications service they have come to depend on.

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ABOUT BRUCE TELECOM

Bruce Telecom is a municipal telecommunications company wholly owned by the Corporation of the Municipality of Kincardine. It provides the communities of Kincardine, Port Elgin, Tiverton, Southampton, Chesley, Paisley, Owen Sound and the surrounding region with a full range of home and business land-line, Internet, TV and mobile services, as well as a suite of business services including hosted PBX. The company is under the directorship of a Board of Directors, appointed by the municipality in 2017.  For more information, please visit www.brucetelecom.com.

ABOUT WINDSOR PRIVATE CAPITAL

Windsor Private Capital is an investment firm based in Ontario with a breadth of experience in a wide range of industry sectors. Together with its affiliates, the organization advises and manages over $3 billion on behalf of institutional and private investors. Most recently, Windsor Private Capital expanded the WPC Infrastructure Fund through investment in EH!Tel Networks and now Bruce Telecom on behalf of LiUNA Pension Fund of Central and Eastern Canada, one of the country’s largest private sector union sponsored pension funds. This has deepened Windsor Private Capital’s commitment to Southwestern Ontario and the telecommunications industry.

Underpinned by its core values of loyalty, trust, integrity, creativity and teamwork, Windsor Private Capital is a reflection of its family roots and the belief in going beyond the transactional to build business connections that endure. For more information, visit www.windsorgp.com.

ABOUT MUNICIPALITY OF KINCARDINE

The Municipality of Kincardine is a proud community steeped in Scottish heritage with a tradition of welcoming everyone with warm hospitality. Located on the shores of Lake Huron and home to over 12,000 people, this is where small town charm and a thriving economy find balance. It’s where world-class nuclear companies innovate and agricultural lands grow abundantly. Vibrant energy infuses festivals, events and everyday life with a naturally breathtaking environment rooting it all. To learn more about the Municipality of Kincardine, visit www.kincardine.ca.

MEDIA CONTACT

Bruce Telecom

Ray Lahoud, President & Chief Executive Officer

T: 519-368-1339

E: president@brucetelecom.com

All we hear about now in the telecommunications business is fibre, fibre fibre. But have you ever really wondered what all the commotion is about fibre-optic cable? Well let’s tell you a little more.

How Fibre Optics Works

Fibre optic cable consists of thin strands of glass or plastic known as optical fibres, which carry information between two places using only optical technology. This light-based technology can carry around 25,000 telephone calls and each strand of fiber cable can have a few as two strands or as many as several hundred.

There is a lot to learn about fibre but let’s make it simple. Light travels down the fibre optic cable by bouncing repeatedly off the wall of the pipe. Now you might expect a beam of light, travelling in a clear glass pipe to simply leak out the edges, but fibre uses a phenomenon called total internal reflection. During this process the light in the cable hits the glass wall at a shallow angle (less than 42 degrees) and it reflects in again, as though the glass were a mirror. This is what keeps the light inside the pipe.

The other thing that keeps light in the pipe is the structure of the cable itself. It is made up of two separate parts; the core and the cladding. The core, located in the middle of the cable is where the light travels through and the cladding is a layer of glass wrapped around the outside of the core and its job is to keep the light signals inside the core.

Uses for fibre optic cables

Shooting light down a pipe seems boring, and you might not think there would be many practical uses for something like that, but there is surprisingly a lot of uses for it. Just like electricity can power many different types of machines, these beams of light can carry many types of information to different places- so they are in fact useful. The technologies that use fibre optic cable can range from computer networking, broadcasting, medical scanning, and military equipment. Many people may not have noticed how present the use of fibre-optic cable has become, but that is because we don’t see it every day. The laser-powered signals that fibre-optic cables carry flicker far beneath our feet.

Why should I get fibre?

There are many benefits to having fibre-optic internet. Overall, fibre’s design is simply better for data transmission over long distances than cable’s signals. Fibre internet is faster, more reliable, and has lower latency than traditional broadband. It is the perfect solution for anyone who requires reliable internet connection. Whether you are a gamer, a streamer, or simply someone who wants to stay connected, fibre has you covered. With lightning-fast speeds and unparalleled reliability, you will never have to worry about buffering or dropped connections again. So why wait? Switch to fibre today and start enjoying the internet; the way it was meant to be.

Why Choose Bruce Telecom as your Fibre Provider?

Here at Bruce Telecom, we represent all the ways that people connect and feel a sense of belonging. As the region’s local communications leader, we provide trustworthy home phone, freedom of mobile, access to high-speed internet and digital television. Across the region, all our customers have everything they need knowing they have access to reliable technologies.

Our employees are local themselves, not from a large corporate center or far off place. We love what we do because we are helping our local communities directly. We believe in community support and are active in lending a hand, giving back, and doing our small part – simply because it feels right.

Reach out to us today and let us know how we can support you!

519-368-2000

Chesley will be getting high-speed Internet this spring. Full details in this news story.

FOR IMMEDIATE RELEASE

Contact Information:
Tom Sullivan, President & CEO
519-368-1225
tsullivan@brucetelecom.com

January 15, 2019

BRUCE TELECOM BRINGING FIBRE TO THE HOME SERVICE TO CHESLEY RESIDENTIAL IN APRIL 2019

Chesley, Ontario – Bruce Telecom is bringing Fibre to the Home Service to the residents of Chesley beginning in April 2019. Fibre optic service offers the fastest Internet speeds available, operating at the speed of light. By the time construction is complete, bandwidth capacity for Fibre to the Home Service will be offered at up to 1 gigabit per second to each home.
“It is a tremendous opportunity for Bruce Telecom to connect with the community of Chesley. We look forward to meeting all of the local residents and business owners very soon,” said Tom Sullivan at the Arran-Elderslie Municipal Council Chambers on January 14, 2019.

Construction will begin with the installation of conduits on the North side of the river, followed by the South side of the river, moving from East to West in each residential area. Downtown businesses will be serviced in the final phase of the project. Construction will commence in April.

A temporary pop-up store will open downtown on 64 1st Avenue South, next to the McIntee Real Estate office this spring and will be occupied until late autumn. The store will allow residents to sign up for the many highspeed Internet, phone, TV, streaming, wireless phone and bundling options in person.

Bruce Telecom will communicate the progress of each phase and will be setting up a phoneline dedicated to the project. A community townhall meeting will be scheduled in the coming months.
 

The Bruce Telecom story began when a group of farmers got together in 1911 to form the Bruce Municipal Telephone System. Now over 100 years later, with 75 employees and three stores all within surrounding communities, Bruce Telecom has positioned itself as a communications leader within the region. For more information please visit: brucetelecom.com.