Email: Your Bruce Telecom email address with @bmts.com
Password: Your Bruce Telecom email password
Description: Will fill in automatically
Click Next when done
Fill in the Incoming & Outgoing Mail Server Information:
Incoming Mail Server
Host Name: mail.bmts.com
Username: Your email address without @bmts.com
Password: Your Bruce Telecom email password (should already be filled in)
Outgoing Mail Server
Host Name: smtp.bmts.com
Username: Your email address without @bmts.com (says optional but is required)
Password: Your Bruce Telecom email password (says optional but is required)
Click Next when done
Once your account has been verified, you will see this screen. Click save to complete account set up. Open the Mail app from your home screen and you should see mail coming into your inbox
On the Set up email screen, select Other (last option)
Type in your email address (with @bmts.com) and password where applicable. Then select Manual Setup.
Select account type: we suggest you select IMAP account
On server settings, set Username to be your Bruce Telecom email address without the @bmts.com (should just need to remove @bmts.com). Email address and password will carry over from your previous entry
Scroll down to Incoming Server
Set IMAP server to: mail.bmts.com
Security Type: TLS (Accept all certificates) – Click accept if warning pop up appears
Port: 993 (143 may also work)
IMAP Path Prefix: INBOX (says optional but recommended to fill in with INBOX – all caps)
Scroll down to Outgoing Server
Set SMTP server to: smtp.bmts.com
Security Type: SSL (Accept all certificates) – Click accept if warning pop up appears
Port: 465 (587 may also work)
Require authentication to send emails MUST be enabled
Username: Email address without @bmts.com
Password: your bmts email password
Click sign in when all the above information is filled in.
Your device will now verify incoming & outgoing server settings. This may take a couple minutes.
If verification fails, make sure you have password entered correctly.
You can also try setting security to TLS (accept all certificates) for incoming & outgoing as well.
The security option needed will depend on version of Android OS on device.
After account if is verified, you should see mail starting to come to Inbox.
Welcome to our comprehensive guide on setting up your email in Outlook, your gateway to seamless communication and efficient email management. Whether you’re a seasoned professional looking to streamline your workflow or a novice eager to explore the world of email, our step-by-step instructions will guide you through the process, ensuring a hassle-free setup.
Outlook Auto Setup
Open Outlook app
Type in your email address (with @bmts.com) in the email address field. Click on advanced options and check “let me set up my account manually”, Click connect.
On the next screen, select IMAP
On next screen, type in your bmts email and password. Click connect when it has been entered.
Outlook may complete set up from here on its own. If so, you will see this screen. Click done. You should see mail coming to your inbox.
Outlook Manual Setup
Open outlook app
Click the file button in the top left corner
Click add account button in the middle section of the screen
Type in your email address (with @bmts.com) in the email address field. Click on advanced options and check “let me set up my account manually”. Click connect
On the next screen, select IMAP.
On IMAP Account Settings, fill in as follows:
Incoming Mail Server: mail.bmts.com
Port: 143 (993 may also work)
Encryption Method: STARTTLS
Outgoing Mail Server: smtp.bmts.com
Port: 587 (465 may also work)
Encryption Method: STARTTLS
Do not check Require logon using Secure Password Authentication (SPA) for both incoming & outgoing.
Click Next when all info in entered
On the next screen, type in your bmts email password. Click connect when it has been entered.
Outlook will now add your email account. Once it has been completed you will see this screen. Click done and you should see mail coming into your inbox.
In the digital age, where information flows seamlessly through the vast expanse of the internet, email has become an indispensable tool for communication. However, with great convenience comes great risk, and email scams have emerged as a threat to individuals and organizations alike. Here is how you can identify, handle and report fraud attempts.
Email Scams are known as the term ‘phishing’. This is when a scammer sends an email or website pop-up pretending to be from a reputable company or organization in order to trick people into sharing personal information, such as passwords and credit card numbers.
Frequently, the sender will utilize scare tactics to extract the information – for instance, the message may claim that if the requested information is not provided, your services will be deactivated or, ironically, that the request is to prevent potential fraudulent account activity. Here is an example of a phishing email purporting to be from Bruce Telecom:
What should I do if I’ve received a suspicious email from Bruce Telecom?
Do NOT respond to the email, open any attachments or click on any links in this email. Instead, forward the email to tech@brucetelecom.com
If you have already responded to a request for a Bruce Telecom username or password, we highly recommend you contact support at 519-368-2000, to have your password changed immediately.
Bruce Telecom will never request your account number or password via email. Any important account changes or communication will occur over the phone or in person. If you are unsure of the legitimacy of any communication you receive from Bruce Telecom, never hesitate to call us, or call us back to verify the information.
What to look for in a scam email
Who is it coming from?
Do you recognize the sender? Why is a company email being send from a gmail, hotmail or yahoo account and not their official email like xx@brucetelecom.com
Who is it being sent to?
Is this email part of a long line of recipients or is it just being sent to you directly?
Subject
How relevant is this email to you? Does the subject line sound urgent?
Time
Was the email send during an off time of the day like late hours of the night or very early hours in the morning?
Content
Is the email grammatically correct? A lot of phishing emails contain simple spelling errors. Is it giving you urgent commands? Is it asking you for personal or financial information?
Hyperlinks or Attachements
Does hovering over the hyperlink reveal a suspicious website? Does the email contain unexpected attachments?
Not only is there email scams, but another prominent scam is phone scams.
When a scammer calls or leaves voice messages pretending to be from a reputable company or organization in order to trick people into sharing personal information such as bank details or credit card numbers. “Vishers” may also ask for other forms of payment, such as gift cards to popular retailers.
Often the caller will offer you fake rate plans, lofty incentives, or “free money” if you take their survey or “confirm” your account by providing information like PINs, passwords, or account numbers. On the other hand, they may also threaten to foreclose your mortgage, repossess your car, or arrest you for tax evasion if you don’t give them what they want. In recent years, many have lost thousands of dollars by responding to fraudulent calls claiming to be from Canada Revenue.
What should I do if I’ve received a suspicious phone call from Bruce Telecom?
Do NOT provide personal information to any unsolicited caller. If possible, record the phone number that appeared on your Call Display, and then contact us at 519-368-2000 to report the incident. We will be able to tell you if the call was legitimate.
By remaining vigilant, individuals can protect themselves and those around them from falling victim to these deceitful practices. Regularly scrutinizing emails for suspicious links, unexpected requests for personal information, or unusual sender addresses can go a long way in preventing a potential security breach.
Equally important is the act of reporting any suspicious emails. Many email providers offer reporting mechanisms to help authorities and cybersecurity experts track and neutralize phishing attempts. But there are other recourses available for you to report any scam emails you may receive.
Here are a list of different places you can report scams
The Bruce Telecom
email server allocates 1 gigabyte of storage space to each of your Bruce
Telecom email addresses. What this means
is that you can safely store up to 1 gigabyte of mail content on the mail server. This limit is not applied to messages stored
solely on your computer or other device.
When your email address exceeds 80% of the available storage space allocated to it on the mail server, you will begin to receive automatically generated messages letting you know that you are approaching your maximum storage on the server. These messages will never contain a “log in” link or request your email password in any form.
If you receive one of these messages, you will need to access your Bruce Telecom mailbox and remove any excess mail. It is important to do so as soon as possible as, once the mailbox hits 1 gigabyte of storage, incoming messages will be unable to be delivered. Think of it like an overstuffed mailbox at the post office; eventually, nothing more will fit.
Generally, the fastest way to assess and clean up your mailbox will be to log in using our webmail portal. You can access it here or through the menus on our website. Once you have logged in, you will be able to view any and all email that is currently being stored on our server for you, and prune the mailbox from there.
If you are using a mail client, check your mail settings to ensure that the program is set to occasionally delete messages from the server. Often you can choose when and how this will occur. If you are using IMAPv4, your mail program should send the delete command to our server whenever you empty your deleted items folder in the program.
If you require additional assistance or
explanation of how best to manage your mailbox size, please contact our
technical support team and we will happily help you.
POP3 and IMAPv4 are both examples of mail
protocols that are used to send and receive email. Your experience using either protocol will be
largely similar; however there are some key differences that you may need to be
aware of:
POP3: The older of the two protocols, POP3 allows your email program to send and receive mail through a central mail server. What is unique about the POP3 protocol when compared to the IMAPv4 protocol is that when utilizing POP3 your mail client will log on to the central email server and directly download any new email that has arrived for you. Typically, it will not leave a copy of these messages on the server for retrieval by other devices unless you have specifically enabled this option within your mail program settings. More current mail programs and many smart phone devices do have the option to leave a copy of messages on the server enabled by default.
A consequence of this style of email retrieval is that when a message is deleted on your receiving device, you may in fact be deleting the only copy of that message. Additionally, any folders you create within your mail program will not be shared with the server – they will only exist on your computer or device.
IMAPv4: This is a newer protocol, relative to POP3, that still allows your email program to send and receive mail through a central mail server. What is unique about the IMAPv4 protocol when compared to the POP3 protocol is that when utilizing IMAPv4 your mail client will log on to the central email server and synchronize with its contents. To put it another way, the content on the mail server will remain on the mail server, and your mail client will display what is there without removing it. This ensures the mail is available for all devices that you have set up to access the mail account.
It is also important to keep in mind that this protocol is a two way street. More specifically: if a message is deleted on the server, it will also be deleted on any devices that utilize IMAPv4 to access the account. Likewise, if you delete a message on one of your devices you can expect it to be deleted from both the server and your other devices. This makes mailbox management simple, but should be kept in mind when deleting mail from the inbox on one of your devices. Similarly, any folders you create on your devices will also be synchronized with the server.
Ultimately, the mail protocol you utilize
is at your discretion – there are advantages and potential disadvantages to
either method. That being said, many
people find that the increased integration between devices that IMAPv4 offers
is both convenient and intuitive.
If you are choosing to
set up your Bruce Telecom email address in a mail client, you can set the
account up as either a POP3 or IMAPv4 account.
If you have chosen to utilize an IMAPv4 set up, please use the following
mail server settings:
Incoming (IMAP):
Hostname: mail.bmts.com
User name: the first part of your email address (everything before the @ sign)
Password: your email password
Port: 993
Encryption: SSL or Auto
Outgoing (SMTP):
Hostname: smtp.bmts.com
Requires sign on/authentication: Yes
User name: the first part of your email address (everything before the @ sign)
Password: your email password
Port: 587
Encryption: SSL/TLS or STARTTLS
These are the settings that the vast majority of email clients and smart devices will use. If you have tried these settings, and are still unable to send or receive mail, please call our technical support line for further assistance.
If you are choosing to
set up your Bruce Telecom email address in a mail client, you can set the
account up as either a POP3 or IMAPv4 account.
If you have chosen to utilize a POP3 set up, please use the following
mail server settings:
Incoming (POP3)
Hostname: mail.bmts.com
User name: the first part of your email address (everything before the @ sign)
Password: your email password
Port: 110
Encryption: None
Outgoing (SMTP)
Hostname: smtp.bmts.com
Requires sign on/authentication: Yes
User name: the first part of your email address (everything before the @ sign)
Password: your email password
Port: 587
Encryption: SSL/TLS or STARTTLS
These are the settings that the vast majority of email clients and smart devices will use. If you have tried these settings, and are still unable to send or receive mail, please call our technical support line for further assistance.
